The Account Manager is responsible for managing and growing a portfolio of merchant relationships. A clear growth career path opportunity exists within the team to develop this role into a Key Account Manager.
Ingenico ePayments is global market leader in delivering payment processing solutions. Ingenico ePayments focuses its sales efforts on high growth vertical markets such as: Travel, Software, Retail, Gaming and (e)Publishing.
Deliverables / Tasks
Develop trusted partnerships with global merchants and build long-term relationships at a senior level to ensure Ingenico ePayments is the key payment processor for their online business.
Maximize growth and deliver additional revenue streams by up-selling new products and value added services.
Responsible for all commercial activities including contract renewals, pricing negotiations and ultimately achieve revenue targets.
Create strategic business and quarterly account review plans to further enhance the relationship and profitability
Use data analysis to identify areas where Ingenico ePayments can drive the clients’ revenue growth.
Manage the merchant account teams, which consists of members of other departments, to ensure a consistently high level of service across the business.
Become the established internal expert on those vertical markets which correspond with your account portfolio, relevant payment products and potential competitors in order to provide your merchant with the best advice.
A strong commercial drive, combined with a market & client focus
Proven sales track record
Skilled negotiator and effective communicator
Energetic personality with a positive approach and eagerness to develop his/her knowledge and skills
Self starter; result driven and taking initiatives
Flexible, able to work in a dynamic and changing environment
Capability to build relationships
3+ years experience in business-to-business sales and relationship management
Commercial experience in payments, finance or e-commerce is highly preferred
Other significant role requirements
Fluency in written and spoken business English and another European language is preferred
Willing to travel (International) on average 1 day a week
Knowledge of Salesforce is preferred